TL;DR

IT Workplace Engineer: Managing and supporting enterprise IT platforms, delivering user support, and automating IT administration tasks with an accent on workplace technology and security. Focus on troubleshooting complex IT issues, user account management, and collaboration across IT initiatives in a hybrid work environment.

Location: Hybrid in Riga, Latvia

Salary: €2000-2700 gross per month

Company

FYUL powers on-demand commerce globally by combining technology, talent, and infrastructure from merged companies Printful, Printify, and Snow Commerce.

What you will do

  • Deliver daily user support and troubleshoot complex IT issues across multiple platforms.
  • Manage and support IT enterprise platforms and infrastructure.
  • Develop and maintain basic scripts for IT administration automation.
  • Collaborate on IT initiatives and projects aligned with business needs.
  • Oversee user account management, access control, and system security.
  • Provide training and guidance to end-users on IT best practices.

Requirements

  • Location: Must be able to work hybrid in Riga, Latvia
  • 2+ years experience in IT Workplace Engineer or similar roles.
  • Experience managing endpoints, collaboration tools, user provisioning, device management, and ITSM applications.
  • Basic scripting skills (PowerShell, Python, Bash) and networking knowledge are a plus.
  • Strong problem-solving and communication skills.
  • Ability to work independently and collaboratively within a team.

Culture & Benefits

  • Hybrid work model combining office and remote work.
  • Flexible working hours with late start options.
  • Private health insurance and extra paid days off for well-being and celebrations.
  • Learning opportunities, mentorship, internal meetups, and hackathons.
  • Free healthy lunch and employee merch discounts.
  • Exciting team-building events and supportive global team culture.

Hiring process

  • Introductory call to discuss experience and motivations.
  • Practical task to assess problem-solving and role-related skills.
  • Interview with hiring manager focusing on skills and situational questions.
  • Decision and offer followed by contract signing.