TL;DR
Senior Benefits QA Analyst (Health-Tech): Oversee core operations processes and standards to ensure high-quality delivery of a healthcare technology product with an accent on benefits quality assurance and workflow automation. Focus on driving test plan enhancements, maintaining data integrity, and supporting complex QA requests in a fast-paced environment.
Location: Remote within the United States
Company
SmithRx is a rapidly growing, venture-backed Health-Tech company focused on transforming the Pharmacy Benefit Management sector with innovative technology and cost-saving tools.
What you will do
- Communicate project status and escalate issues to improve workflow efficiency
- Collaborate with engineers to create workflow automation and system enhancements
- Support Benefits QA analysts with daily activities and complex requests
- Serve as subject matter expert on department standards and processes
- Drive enhancement of test plans to ensure application functionality meets requirements
- Maintain plan data integrity and build department metrics to identify process improvements
Requirements
- Must have 6+ years of QA experience in healthcare or health insurance
- Bachelor's degree or equivalent work experience
- Strong analytical skills with advanced Microsoft Excel and data reporting experience
- Basic MySQL skills encouraged
- Excellent communication skills for meetings and written correspondence
- Must be located in the United States to comply with remote work policy
Culture & Benefits
- Comprehensive wellness benefits including medical, dental, vision, and life insurance
- 401(k) retirement savings program and flexible spending benefits
- Paid time off, parental leave, and company holidays
- Employee assistance program and professional development opportunities
- Supportive, mission-driven, and collaborative work culture