TL;DR
Product Designer (AI/Product Design): Designing and improving growth initiatives to enhance customer discovery, trial, and onboarding experiences with an accent on AI-native design and experimentation. Focus on building AI agent experiences, launching experiments, and simplifying user experience.
Location: New York Office, United States with hybrid work format
Salary: $125,000 - $160,000 per year
Company
Aircall is a unicorn AI-powered customer communications platform integrating voice, SMS, WhatsApp, and AI to streamline customer interactions globally.
What you will do
- Work on growth initiatives to improve customer discovery, trial, and onboarding processes
- Launch experiments rapidly to simplify and enhance user experience
- Build AI agent experiences and guide design team on AI tools and processes
- Collaborate cross-functionally in a fast-paced, data-driven environment
Requirements
- Location: Based in or able to work from New York, USA
- 0-3 years of design experience
- Fluent in English (C1 level or higher)
- Strong communication skills across functional and cultural boundaries
- Ability to analyze data to form hypotheses and experiments
Nice to have
- Technical acumen
- Knowledge of Spanish, Portuguese, or French
Culture & Benefits
- Competitive salary and equity package
- Medical, dental, and vision insurance fully covered
- 401k plan with company matching
- Unlimited PTO and generous parental leave
- Wellness, commuter, and childcare reimbursements
- Fast-learning, entrepreneurial, and multicultural environment