TL;DR
Junior Operations Manager (French Market): Manage and publish retailer content on digital platforms focusing on quality and customer communication with an accent on content accuracy, stakeholder collaboration, and process optimization. Focus on coordinating with sales and product teams, ensuring high-quality content delivery, and supporting retail digitalization efforts.
Location: Onsite in Berlin, Germany with at least 80% office presence required
Company
Bonial is a leading digital advertising partner for offline retail businesses in Germany and France, part of Axel Springer SE, focused on driving retail digitalization and connecting users with shops and brands.
What you will do
- Manage content and brochure publications for assigned customer portfolio
- Ensure online content meets high-quality standards
- Communicate regularly with customers via email and calls
- Collaborate closely with Campaign, Sales, and Product teams
- Contribute to process improvements and optimizations
Requirements
- French language skills at C1-C2 level with perfect spelling
- Fluent in English
- Service-oriented mindset with strong communication skills
- Experience with MS Office and CMS; Jira and Salesforce are a plus
- Willingness and ability to work onsite in Berlin long-term with 80% office presence
- Autonomous, detail-oriented, and a team player
Culture & Benefits
- High-growth, innovative company leveraging AI and technology
- Support for professional development and feedback culture
- Diversity and equal opportunity workplace
- Wellbeing programs including mental health app and gym access
- Flexibility with up to 20% mobile work within Germany and option to work from abroad
- 28-30 days holiday plus additional special leave days
- Modern office with gym, roof terrace, and free lunch options
- Visa sponsorship available for candidates outside Germany