TL;DR

Branded Technical Manager: Ensuring branded products meet the highest standards of safety, quality, and compliance, acting as a technical guardian. Focus on turning complex technical insight into clear decisions that protect consumer safety and the brand, maintaining technical oversight throughout the product lifecycle.

Location: Hybrid, with an expectation of being present at one of Holland & Barrett offices in Nuneaton or Burton a minimum of 2 days per week.

Company

Holland & Barrett is a global, digitally enabled wellness business committed to making health and wellness a way of life for everyone.

What you will do

  • Lead the technical approval and onboarding of branded suppliers, ensuring robust due diligence and product safety standards.
  • Act as the technical interface between Holland & Barrett and branded suppliers, building trusted relationships and challenging where needed.
  • Maintain technical oversight of branded products throughout their lifecycle, identifying risks and intervening early where issues emerge.
  • Investigate and manage serious complaints, incidents and quality concerns, coordinating supplier investigations and defining corrective actions.
  • Translate complex technical or regulatory information into clear insights for non-technical stakeholders, enabling confident commercial decision-making.

Requirements

  • A degree in food science or a relevant scientific discipline, or equivalent experience in food, supplements, cosmetics or related sectors.
  • Experience in technical, quality, regulatory or risk-based roles within food, health or beauty industries.
  • Strong understanding of supplier due diligence, product safety and compliance frameworks.
  • The ability to analyse data, identify emerging risks and translate insights into preventative action.
  • Confidence explaining complex technical topics to non-technical stakeholders.
  • A collaborative approach and the ability to build constructive relationships with suppliers and internal teams.

Culture & Benefits

  • Annual Bonus of up to 10%.
  • Health Cash Plan and Private Medical Healthcare.
  • 25% Colleague Discount with FREE Standard Delivery.
  • Access to a variety of learning opportunities, including Level 2-5 Apprenticeships and Workshops.
  • Holiday Purchase option and Pension Contribution.
  • Access to ‘Wellhub' with gyms, studios and wellbeing apps.