TL;DR

Strategic Account Manager (Ecommerce): Leading account management for a major partner in the Entertainment vertical by driving measurable growth and product adoption with an accent on commercial strategy and project execution. Focus on coordinating cross-functional workstreams, building executive relationships, and leveraging AI-enabled tools to optimize account outcomes.

Location: Must be based in New York and able to work from the office at least 4 days per week

Salary: $165,000–$225,000 total compensation

Company

Rokt is a global leader in ecommerce technology that uses an AI-powered network to help businesses generate incremental revenue through real-time relevance.

What you will do

  • Own day-to-day strategic account management for a major Entertainment partner to drive growth and product expansion.
  • Act as the quarterback across internal and external stakeholders to ensure precise execution of commercial and technical workstreams.
  • Lead account planning and execution including QBRs, Joint Business Plans, and ongoing executive engagement.
  • Build and maintain strong relationships with senior client stakeholders to influence strategy and handle high-stakes conversations.
  • Use structured analysis and AI-enabled tools to identify growth opportunities and accelerate decision-making.

Requirements

  • 5+ years of experience in strategic account management, client success, or partnerships in a fast-paced technology or ecommerce environment.
  • Strong commercial and technical acumen with the ability to lead product-focused conversations across internal teams.
  • Proven organizational and program management skills to run multiple concurrent workstreams under pressure.
  • Excellent communication skills for stakeholder management and executive-level trust building.
  • Ability to thrive in ambiguity and adapt quickly to changing priorities with a deep ownership mindset.

Culture & Benefits

  • Equity grants for all employees.
  • Comprehensive benefits package including 4% dollar-for-dollar 401k matching and fully funded premium health insurance.
  • Daily catered lunches and healthy office snacks.
  • Dog-friendly office environment.
  • Collaborative, high-growth, and inclusive culture that values transparency and diversity.