TL;DR

Corporate Account Manager, SLED (Fintech): Serving as the primary point of contact for SLED clients, collaborating with internal stakeholders to ensure customer success with next-generation endpoint technology with an accent on high levels of adoption and customer satisfaction. Focus on driving relationships with key customers, identifying upsell and cross-sell opportunities, and managing the contract renewal cycle.

Location: Remote (US)

Salary: $60,000 - $95,000 per year, with eligibility for commissions, equity grants and a comprehensive benefits package.

Company

CrowdStrike is a global leader in cybersecurity, protecting the people, processes, and technologies that drive modern organizations with an AI-native platform.

What you will do

  • Serve as the primary point of contact for SLED clients, collaborating with internal stakeholders to ensure customer value.
  • Manage the contract renewal cycle, ensuring timely renewals at an escalated ARR rate.
  • Achieve a quota of new sales growth within the customer base.
  • Be a customer advocate, driving relationships with key customers and creating new champions.
  • Identify whitespace in accounts and create value-based presentations to promote upgrades and cross-sells.
  • Provide high touch customer service, including escalation and coordination of support issues as needed.

Requirements

  • 2+ years in sales development and/or 2+ years of full sales cycle experience in an account management capacity, selling to a technical audience.
  • Track record of meeting or exceeding expectations in an individually focused, quota carrying role.
  • Ability to successfully balance a wide variety of daily tasks and adjust priorities in a fast-paced environment.
  • Technical aptitude and ability to learn new concepts quickly.
  • Exceptional written and verbal communication skills demonstrated through email, conference calls, client visits and presentations, and internal meetings
  • High level of comfort handling client objections and negotiations.

Nice to have

  • Security or SaaS experience is a plus.

Culture & Benefits

  • Market leader in compensation and equity awards.
  • Comprehensive physical and mental wellness programs.
  • Competitive vacation and holidays for recharge.
  • Paid parental and adoption leaves.
  • Professional development opportunities for all employees.
  • Vibrant office culture with world class amenities.