TL;DR

Senior Manager Corporate Operations (System Engineering): Lead and architect the technical strategy for internal corporate systems including Identity and Access Management, Mobile Device Management, and global infrastructure in a 100% cloud-native environment with an accent on security, scalability, and operational excellence. Focus on managing engineering teams, automating workflows, and ensuring seamless integration of physical and virtual corporate environments.

Location: United States, Remote

Salary: $135,000 - $165,000 per year

Company

Outreach is a leading AI-powered SaaS platform for revenue teams, providing agentic AI and conversation intelligence to optimize sales workflows and forecasting.

What you will do

  • Oversee the annual technical roadmap for Systems and Infrastructure engineering teams prioritizing business impact and technical risk.
  • Drive automation of Joiner-Mover-Leaver lifecycle processes to reduce manual toil.
  • Collaborate with Security on incident response and lead post-mortems for system outages.
  • Lead technical liaison efforts for Workplace and HR on global connectivity and device trust initiatives.
  • Review and approve architecture designs for Okta workflows, MDM policies, and network security configurations.
  • Manage vendor relationships and contracts to ensure service quality and redundancy.
  • Directly manage and mentor engineering staff focusing on career growth and technical standards.

Requirements

  • Location: Must be based in the United States with remote work capability.
  • Bachelor's degree in computer science or equivalent with 8+ years IT engineering experience and 3+ years in leadership.
  • Expertise in Okta as IdP (SAML, SCIM, OIDC, Workflows) and administration of Google Workspace and Microsoft O365.
  • Deep knowledge of MDM systems (Jamf, Intune) and modern networking/physical security stacks (Meraki, Verkada).
  • Experience in 100% cloud-native environments with zero on-prem footprint.
  • Strong automation and scripting skills (Python, Bash, APIs) and excellent communication abilities.

Nice to have

  • Experience in fast-paced SaaS companies or high-growth startups.

Culture & Benefits

  • Flexible time off and parental leave programs including paid night nurse and gradual return to work.
  • 401k plan and comprehensive medical, dental, and vision coverage for employees and dependents.
  • Diversity and inclusion programs supporting multiple employee resource groups.
  • Employee referral bonuses and fun office events with snacks and beverages.