TL;DR

Senior Solutions Architect (Conversational AI): Designing, building, and implementing advanced Conversational AI solutions for customers and partners with an accent on driving complex projects from pilot to full implementation. Focus on providing cutting-edge technical solutions and resolving advanced technical challenges with innovative approaches.

Location: Remote (EMEA)

Company

NiCE is a global market leader in AI, cloud, and digital software, providing solutions for customer experiences, financial crime, and public safety to over 25,000 global businesses, with its Cognigy platform delivering AI-first CX solutions.

What you will do

  • Drive complex Conversational AI projects from Proof of Concept to full implementation for enterprise clients.
  • Design, build, and implement advanced Conversational AI solutions, ensuring scalability and high performance.
  • Provide cutting-edge technical solutions, shape architectural best practices, and tackle advanced technical challenges.
  • Partner with cross-functional teams to support business development and contribute to product strategies.
  • Deliver technical training, workshops, and comprehensive documentation to empower customers and partners.

Requirements

  • Minimum 5 years of experience in a similar role within Conversational AI, SaaS, or enterprise software industries.
  • Mastery in Python, Java, Node.js, APIs, SDKs, and cloud-based platforms.
  • Proven experience with Cognigy or equivalent Conversational AI platforms.
  • Demonstrated ability to resolve complex technical challenges with scalable and innovative solutions.
  • Strong capability to align technical solutions with business objectives and deliver measurable outcomes.
  • Must be fluent in German (minimum C1 level) and English.

Culture & Benefits

  • Join an ever-growing, market-disrupting, global company.
  • Work in a fast-paced, collaborative, and creative environment with top-tier teams.
  • Access endless internal career opportunities across multiple roles, disciplines, and domains.
  • Learn and grow daily as part of an innovation powerhouse excelling in AI, cloud, and digital technologies.
  • Work for an equal opportunity employer committed to diversity and inclusion.