TL;DR

Shipping Operations Project Manager (Logistics): Managing shipping operations and technical integrations for a global marketplace with an accent on operational reliability and carrier management. Focus on translating logistics complexities into actionable technical requirements and driving cross-functional initiatives between Product, Engineering, and commercial teams.

Location: Hybrid (Amsterdam, Paris, or Lisbon) with a minimum of two days per week in the office required.

Company

Catawiki is a leading curated online marketplace for buying and selling unique and special objects.

What you will do

  • Oversee operational performance of shipping flows across multiple carriers and markets.
  • Lead initiatives to improve shipping reliability, efficiency, and customer experience.
  • Serve as the business owner for operational interfaces including tracking platforms and label providers.
  • Translate logistics requirements into clear technical specifications for Product and Engineering teams.
  • Monitor shipment performance and analyze root causes of operational exceptions.
  • Act as the primary subject-matter expert supporting Sales, Customer Service, and Seller Enablement teams.

Requirements

  • 5–10 years of experience in shipping, logistics, or e-commerce operations.
  • Strong practical knowledge of EU delivery flows, customs, and exception handling.
  • Experience working with shipping technology platforms, APIs, or logistics SaaS.
  • Proven track record of driving cross-functional projects in a tech-enabled environment.
  • Ability to translate complex operational needs into actionable technical requirements.
  • Excellent analytical skills with a data-driven approach to problem-solving.

Culture & Benefits

  • Collaborative hybrid work environment in central European office hubs.
  • Learning and development initiatives with dedicated mentorship programs.
  • Annual 'Pursue Your Passion' day off and birthday vouchers.
  • Diverse and inclusive international team culture.
  • Opportunities to impact a global platform with 80+ product categories.