TL;DR

Partners Business Development Representative (BDR) (Sales): Expanding and activating the global partner network for Customer.io with an accent on identifying and engaging new agencies and re-engaging dormant partners. Focus on driving a partner-sourced pipeline and increasing attendance at strategic partner events.

Location: EMEA Remote

Salary: $93,000 (or equivalent in local currency)

Company

Customer.io is a platform used by over 8,000 companies to send emails, push notifications, in-app messages, and SMS.

What you will do

  • Prospect and engage agencies aligned with our ICP.
  • Start conversations with agency founders and leaders to build relationships.
  • Qualify inbound partner interest and help strong-fit partners move forward.
  • Re-engage inactive or underutilized partners to uncover new collaboration opportunities.
  • Support and attend partner events alongside Marketing and Sales.
  • Contribute to partner-sourced pipeline goals and see the impact on revenue.

Requirements

  • You have 2–4 years of experience in business development, outbound sales, or partnerships (SaaS experience helps).
  • You’re comfortable initiating conversations and building relationships with agency founders and senior stakeholders.
  • You communicate clearly and concisely — especially in writing.
  • You’re resilient.
  • You’re organized and able to manage multiple conversations.
  • You’re motivated by targets and measurable outcomes.

Culture & Benefits

  • Inclusive benefits package with 100% coverage of medical, dental, vision, mental health, and supplemental insurance premiums for you and your family.
  • Unlimited PTO.
  • Stipends for remote work and wellness.
  • Professional development budget.
  • Committed to increasing inclusion and equity within the tech industry.

Hiring process

  • 30-minute video call with a Recruiter
  • 45-minute video call with the Hiring Manager
  • Take Home Assignment
  • Assignment Review Call with two Business Development Managers