TL;DR
Sales Development Representative Intern: Gaining hands-on experience in the cybersecurity sales cycle by identifying, prospecting, and qualifying new accounts with an accent on lead generation, objection handling, and CRM maintenance. Focus on developing sales communication skills, mastering prospecting strategies, and successfully transitioning qualified leads to Account Executives.
Location: Must be based in Cape Town, South Africa
Company
KnowBe4 is the global leader in Human Risk Management and security awareness training, protecting over 70,000 organizations with an AI-powered platform.
What you will do
- Map company structures and identify key contacts for outreach
- Conduct prospecting calls and emails to drive demo bookings
- Learn and apply objection-handling, mirroring, and labeling techniques via role-play
- Maintain and organize data within the CRM database
- Shadow Account Executives to gain insights into real sales conversations
- Schedule and hand off demo-ready leads to the sales team
Requirements
- Must be an undergraduate student
- Degree specialization in Hospitality, Communications, Customer Service, Marketing, or Business Management/Administration
- Strong verbal and written communication skills in English
- Self-motivated, confident, and resilient attitude
- Ability to work onsite in Cape Town for the duration of the internship
- Basic computer literacy and organizational skills
Nice to have
- Previous internship or customer-facing experience
- Familiarity with IT or cybersecurity industry concepts
- Competitive and tenacious mindset
Culture & Benefits
- Professional development workshops and ongoing mentoring from sales leaders
- Unique access to CEO and executive sessions
- Exposure to a modern, high-tech, and collaborative environment
- Participation in team-building activities and social events
- Company-wide sales performance bonuses