TL;DR
Senior Account Manager (SaaS Sales): Manage and grow client accounts by proactively engaging customers, identifying upsell and cross-sell opportunities, and driving revenue growth with an accent on consultative sales and customer relationship management. Focus on building strong client relationships, forecasting sales, and collaborating cross-functionally to enhance customer experience and product adoption.
Location: Munich, Germany
Company
Kaseya is a leading provider of IT infrastructure and security management solutions for MSPs and internal IT organizations worldwide, powered by AI and backed by Insight Venture Partners.
What you will do
- Proactively engage with clients to understand their needs and business objectives.
- Identify and execute cross-sell, upsell, and expansion opportunities to drive revenue growth.
- Monitor usage metrics and address adoption hurdles to enhance customer experience.
- Collaborate with specialists and teams to communicate product value and support onboarding.
- Participate in strategic meetings to align customer success and sales strategies.
- Create sales forecasts and adhere to sales processes and timelines.
Requirements
- Fluency in German is essential
- 4+ years of SaaS B2B sales experience.
- Proven inside sales success in a fast-paced, metrics-driven environment.
- Motivated, coachable, competitive, and resilient sales achiever.
- Strong organizational, interpersonal, and communication skills.
- Experience with CRM applications, preferably Salesforce.
Culture & Benefits
- Opportunities for continuous learning and sales skill development.
- Supportive environment with executive backing and advancement opportunities.
- Focus on customer success and long-term financial growth.