TL;DR

Escalation & Quality Control Lead (Financial Economic Crime): Overseeing end-to-end alert monitoring and transaction reporting processes with an accent on operational controls and compliance standards. Focus on driving process efficiencies, managing operational volumes, and mentoring teams to ensure robust risk management within the financial crime framework.

Location: Must be based in or able to work from Sydney, Australia (Hybrid)

Company

Rabobank is a prominent global financial services provider committed to banking for a better world, with a strong focus on community, sustainability, and integrity.

What you will do

  • Oversee end-to-end alert monitoring and transaction reporting with robust operational controls.
  • Drive process efficiencies while maintaining strict compliance and risk standards.
  • Deliver effective management reporting to support strategic decision-making.
  • Manage operational volumes and resource allocation within defined risk appetites.
  • Embed and sustain continuous improvement initiatives across FEC operations.
  • Foster customer satisfaction and a strong risk culture through adherence to organizational values.

Requirements

  • Must be based in or able to work from Sydney, Australia
  • Strong experience in Risk Management, Compliance, or Quality Control within a financial environment.
  • Deep understanding of AML/CTF regulations and sanctions monitoring.
  • Proven ability to manage operational volumes and deliver high-quality management reporting.
  • Excellent leadership skills with experience in coaching and mentoring teams.
  • Analytical mindset with the ability to interpret complex data for strategic decision-making.

Culture & Benefits

  • Hybrid work environment supporting a flexible work-life balance.
  • Opportunity to work within a purpose-driven financial institution.
  • Exposure to high-level compliance and financial economic crime operations.
  • Commitment to professional development, coaching, and team psychological safety.

Hiring process

  • Application review based on resume and qualifications.
  • One or more interviews to assess role and team fit.
  • Legal screening and compliance verification prior to commencement.