TL;DR

Senior SOC Analyst (Cybersecurity): Protecting cloud environments and workloads by identifying and responding to security threats with an accent on AWS infrastructure, container security, and CI/CD pipeline integrity. Focus on investigating alerts, building detection rules, and collaborating with DevOps teams to enhance system visibility and incident response capabilities.

Company

Freshworks provides uncomplicated, enterprise-grade service software to fuel customer and employee experiences for over 72,000 global organizations.

What you will do

  • Monitor cloud environments and EDR platforms to detect suspicious activity.
  • Develop and maintain threat detection rules for EC2, containers, and CI/CD workflows.
  • Lead incident response investigations for cloud and endpoint-based threats.
  • Analyze attacker behavior to refine security monitoring strategies.
  • Partner with Cloud and DevOps teams to ensure comprehensive logging and visibility across all workloads.
  • Prepare post-incident reports and security improvement recommendations.

Requirements

  • 4+ years of experience in security operations, cloud security, or incident response.
  • Hands-on experience with AWS, containers (Docker/Kubernetes), and CI/CD pipelines.
  • Strong proficiency in Linux systems and understanding of modern attack vectors.
  • Experience working with SIEM or cloud-native monitoring systems.

Nice to have

  • Knowledge of runtime/container security tools like Falco or eBPF-based solutions.
  • Scripting proficiency in Python, Bash, or Go.
  • Relevant professional certifications such as AWS Security or GIAC.

Culture & Benefits

  • Inclusive work environment that values diversity across all backgrounds and identities.
  • Commitment to equal opportunity and fostering a vibrant professional community.
  • Opportunity to work on enterprise-grade software impacting 72,000+ businesses globally.