TL;DR

SVP, Chief Communications Officer: Leading external communications and reputation management for Experian in North America with an accent on brand enhancement and narrative guidance. Focus on crisis management, executive visibility, and fostering relationships with key journalists and outlets.

Location: Costa Mesa, California or close to one of our North America hubs (New York City, Chicago, San Jose, Austin, Allen). Periodic travel required.

Company

Experian is a global data and technology company, powering opportunities for people and businesses around the world.

What you will do

  • Lead external communications strategies for North America, aligning with organizational goals and messaging.
  • Partner with global communications leaders to shape priorities, manage issues, and leverage best practices.
  • Safeguard Experian’s brand and reputation by proactively managing external perceptions.
  • Oversee crisis communications and provide strategic counsel to protect company interests.
  • Develop and amplify executive voices through thought leadership opportunities.
  • Manage media relations efforts and cultivate relationships with key journalists.

Requirements

  • 15+ years of experience in corporate communications, public relations, or related fields, with at least 7 years in a senior executive leadership role.
  • Experience within a highly regulated, consumer-focused, or technology/data-driven industry strongly preferred.
  • Proven success managing external communications for a large public company.
  • Expertise in crisis management, executive communications, and brand reputation strategy.
  • Exceptional storytelling, strategic planning, and executive influencing skills.
  • Bachelor's degree required; advanced degree preferred.

Culture & Benefits

  • Flexible time off including unlimited vacation, volunteer time off, and 12 paid holidays.
  • Core benefits including medical, dental, vision, and matching 401K.
  • Committed to creating an environment where everyone feels they belong and can excel.
  • Focus on inclusion, authenticity, work/life balance, development, wellness, collaboration, and recognition.