TL;DR
Inbound Sales Development Representative: Responsible for being the first point of contact for potential customers who have expressed interest in SolarWinds products with an accent on responding to inbound leads via phone, email, and live chat. Focus on qualifying leads and setting meetings for sales representatives globally.
Location: Manila, Philippines
Company
SolarWinds enriches the lives of the people it serves—including employees, customers, shareholders, partners, and communities, helping customers accelerate business transformation with simple, powerful, and secure solutions.
What you will do
- Respond to inbound leads via phone, email, and live chat within minutes of their inquiry.
- Follow up with the working leads in your daily queue who are currently in an automated sequence.
- Manage your call steps and respond to inquiries from hand-raisers who reply back.
- Maintain accurate records of all interactions in Outreach.
Requirements
- 1+ years of experience in inbound sales or lead development role.
- Exceptional English verbal and written communication skills.
- Familiarity with Outreach and Salesforce.
- High emotional intelligence, self-organized, resilience to rejection, and a “hunter” mindset.
Culture & Benefits
- People-first company.
- Innovative, fast-paced environment.
- Collaborative and empathetic team.
- Opportunity to build your career with an exceptional team.