TL;DR
Professional Services Sales Manager (SaaS): Managing all services-related activities throughout the sales process, including participation in pre-sales discussions, early project estimating, scope definition, and development of Statements of Work. Focus on communicating services scope, readiness considerations, and implementation requirements across internal teams to support successful deal execution and a smooth transition from sale to delivery.
Location: Remote US
Company
Mitratech's products run over 1200 corporations of all sizes across the globe and help them grow and protect their organizations.
What you will do
- Serve as the primary point of contact for Professional Services throughout the sales cycle, partnering closely with the Subscription Sales organization.
- Participate in pre-sales meetings, customer presentations, and solution discussions to ensure services requirements are understood and positioned appropriately.
- Develop high-level implementation estimates early in the opportunity lifecycle, including effort, timeline, and resource assumptions.
- Own the creation and finalization of Statements of Work and associated services documentation, ensuring alignment with customer expectations and internal delivery standards.
- Collaborate with internal stakeholders across Professional Services Delivery, Sales & Account Executives, Product Management, Legal/Contracts, and Finance and Deal Desk.
- Support process improvement efforts related to services quoting, scoping, and sales-to-delivery workflows.
Requirements
- 8–12+ years of experience in a combination of Professional Services, Pre-Sales / Solution Consulting, Services Deal Management, and SaaS Implementation Scoping.
- Demonstrated experience supporting or partnering with subscription-based enterprise software sales teams.
- Strong expertise in legal operations technology and services.
- Proven ability to translate customer needs into structured services scope, estimates, and contractual deliverables.
- Deep understanding of professional services commercial constructs, including SOW development.
- Strong organizational skills with the ability to manage multiple active opportunities simultaneously.
Nice to have
- Prior experience in legal tech, legal operations consulting, or enterprise SaaS delivery.
- Familiarity with Salesforce opportunity structures and services-related order types.
- Experience supporting complex enterprise deals involving both subscription and implementation services components.
Culture & Benefits
- Proactive, collaborative, and committed work environment.
- Balance individual excellence with teamwork.
- Environment of transparency, predictability, and control.
- Committed to diversity both in practice and spirit at the corporate level.
