TL;DR

Operations Executive (Commercial Audio): Supporting the podcast portfolio and commercial operations delivery with responsibility for campaign setup and administration. Focus on improving podcast workflow efficiency and maintaining high customer service standards.

Location: Leicester Square - London

Company

Global is a media and entertainment company.

What you will do

  • Support the operational setup and administration of podcast campaigns.
  • Manage and resolve campaign query tickets for the Audio teams.
  • Maintain high customer service standards for clients and internal stakeholders.
  • Collaborate with teams across the business to support operational objectives.
  • Identify opportunities to improve podcast workflow efficiency.
  • Support reporting requirements in collaboration with Analytics and Data teams.

Requirements

  • Goal focused and committed to delivering podcast campaigns accurately and on time.
  • Able to coordinate campaign setup and support workflow processes.
  • Developing an understanding of commercial priorities and governance requirements.
  • Proactive in identifying operational issues and working to resolve them quickly.
  • Effectively prioritizes multiple campaign setups and query tickets.
  • Communicates clearly and professionally with various teams to support seamless campaign execution.

Culture & Benefits

  • Inclusive culture.
  • Focus on creating a place where everyone belongs.
  • Committed to making adjustments to the recruitment process and workplace to be fully inclusive.