TL;DR

Manager, Professional Services (AI/Data Platforms): Leading a high-performing team of Resident Solutions Architects and AI Engineers to drive data and AI transformation for strategic enterprise accounts with an accent on delivery excellence, customer success, and talent development. Focus on architecting and delivering mission-critical solutions, from large-scale data migrations to cutting-edge generative AI deployments.

Location: Onsite in Sydney, Australia

Company

Databricks is a data and AI company providing a unified platform for over 10,000 organizations worldwide, including Fortune 500 companies, to unify and democratize data, analytics, and AI.

What you will do

  • Drive regional performance targets for professional services, including utilization, growth, and hiring.
  • Lead high-stakes enterprise engagements, partnering with sales and engineering to deliver transformational PS programs.
  • Champion delivery governance, establishing best practices for project oversight, risk management, and quality standards.
  • Act as an executive escalation point for critical customer situations, ensuring strategic relationships and resolution.
  • Develop and retain exceptional technical talent through career pathways, coaching, and a culture of continuous growth.

Requirements

  • 4+ years of people leadership experience managing technical delivery teams, solution architects, or professional services organizations.
  • 5+ years of individual contributor experience as a technical solutions architect or data/AI engineer.
  • Demonstrated success leading large-scale data platform migrations and AI/ML programs in enterprise environments.
  • Strong executive presence and stakeholder management skills, with C-suite influence experience.
  • Familiarity with Databricks, Apache Spark, MLflow, Delta Lake, or the modern data and AI ecosystem.

Culture & Benefits

  • Commitment to fostering a diverse and inclusive culture where everyone can excel.
  • Comprehensive benefits and perks tailored to meet employee needs.
  • Culture of innovation, mastery, and continuous growth.