TL;DR
Senior Software Engineer (AI): Designing and building the core execution layer for intelligent agents at scale with an accent on coordinating model reasoning, evaluating agent behavior, and ensuring reliability. Focus on owning complex distributed systems challenges and creating foundations to improve agent performance and quality.
Location: On-site in New York City, USA
Salary: $250,000–$330,000 + Offers Equity
Company
Decagon is a leading conversational AI platform empowering brands to deliver concierge customer experiences through AI agents.
What you will do
- Build the execution engine that powers intelligent agents at scale.
- Design systems that coordinate model reasoning and actions while staying fast and correct.
- Improve reliability through better testing, observability, and safeguards.
- Build foundations that help teams evaluate and improve agent behavior safely and continuously.
Requirements
- 5+ years of experience building production systems.
- Proficiency in Python or Typescript and comfort with asynchronous programming.
- Strong debugging skills across complex technical stacks.
- Ability to design reliable distributed systems that handle real world failure modes.
- A track record of owning large technical projects end to end.
Nice to have
- Experience with real time or low latency systems.
- Experience with workflow engines, agents, or model driven applications.
- Experience building tooling or infrastructure for other engineers.
- Experience with experimentation or evaluation systems.
Culture & Benefits
- In-office company driven by values: Just Get It Done, Invent What Customers Want, Winner’s Mindset, and The Polymath Principle.
- Medical, dental, and vision benefits.
- Take what you need vacation policy.
- Daily lunches, dinners and snacks in the office.