TL;DR
Pre-Sales Solutions Architect (AI): Partnering with the Sales team to develop go-to-market strategy and close key customer accounts, focusing on technical consulting and solution development. Focus on educating customers, bringing accounts to technical close, and partnering with Growth, Engineering, and Product teams.
Location: Americas
Salary: $213K - $300K
Company
Zapier builds and uses automation every day to make work more efficient, creative, and human.
What you will do
- Take a consultative approach to deeply understand customers’ technical needs and present tailored solutions using Zapier’s Enterprise Automation platform.
- Drive revenue for Zapier by positioning Zapier as an integral part of customers’ business strategy through value-driven proof-of-concepts, customized demos, and solution discussions.
- Collaborate with cross-functional teams including Engineering, Product, and Customer Success to develop integration architectures and long-term adoption strategies.
- Advocate for customers and influence the product roadmap, ensuring Zapier’s platform evolves to meet the needs of enterprise customers.
Requirements
- 8+ years in technical pre-sales at B2B SaaS companies or customer-facing technical consulting roles.
- Familiar with core computing concepts and have implemented technical projects.
- Comfortable advising architectural best-practices to senior technical stakeholders and managing expectations relative to product capabilities and customer requirements.
- Excel at understanding customer needs and providing innovative solutions.
- Experience building and maintaining senior-level relationships, establishing trust with both business and technical teams.
- AI Fluency: Used AI tooling for work or personal use.
Nice to have
- Proven success in closing 6 figure software deals and maintaining relationships with senior stakeholders.
Culture & Benefits
- All-remote company.
- Opportunity to advance your career at a fast-growing, profitable, impact-driven company.