TL;DR
Account Management Executive (Fintech): Managing client relationships and driving engagement for a leading buy-now-pay-later platform with an accent on onboarding, revenue growth, and client satisfaction. Focus on providing personalized recommendations, resolving complex client inquiries, and collaborating across internal departments to ensure business alignment.
Location: Must be based in KSA (Onsite)
Company
Tabby is a leading fintech company in the GCC region that creates financial freedom by allowing shoppers to split payments online and in-store.
What you will do
- Build and maintain strong, trusting relationships with clients as their primary contact.
- Assist in the onboarding of new clients to ensure product adoption.
- Monitor client accounts to identify performance improvements and growth opportunities.
- Drive client revenue through personalized upsell and cross-sell strategies.
- Resolve client concerns and inquiries via phone, email, and in-person meetings.
- Collaborate with internal sales, marketing, and product teams to address client needs.
Requirements
- Must be bilingual in Arabic and English.
- Fresh graduate in Business Administration, Finance, Economics, or a related field.
- Excellent verbal and written communication skills.
- Strong problem-solving and organizational abilities.
- Proficiency in Microsoft Office Suite and experience with CRM systems.
- Interest in the fintech industry.
Hiring process
- HR call.
- Final interview.