TL;DR

PR and Communications Intern (Fintech): Supporting the PR and Communications function by managing customer research, drafting editorial content, and executing media storytelling with an accent on data-driven case studies and thought leadership. Focus on conducting customer interviews, supporting news announcements, and collaborating across marketing and product teams to translate business insights into compelling narratives.

Location: Canada (Role mentions compensation in CAD)

Salary: $25–$30 CAD/hr

Company

Relay is a digital banking platform providing business owners with tools for financial clarity, cash flow management, and business control.

What you will do

  • Help manage customer research and PR surveys to drive thought leadership and media coverage.
  • Conduct remote 1:1 interviews with customers to capture and distill stories into PR case studies.
  • Draft and edit key announcements, press pitches, and messaging materials.
  • Coordinate with cross-functional partners in Data, Marketing, and Design to align on communication projects.
  • Maintain PR calendars, documentation, and performance tracking metrics for media coverage.
  • Support content quality assurance and fact-checking processes.

Requirements

  • Currently pursuing or recently completed a degree in PR, Journalism, Communications, English, or related field.
  • Strong written and verbal communication skills with a focus on editing and voice development.
  • Organized and detail-oriented approach to managing multiple projects simultaneously.
  • Curiosity regarding financial storytelling and the ability to connect complex ideas into clear narratives.
  • Ability to incorporate feedback and revise work effectively in a professional setting.

Nice to have

  • Experience or familiarity with small business storytelling.
  • Background in conducting large-scale research surveys.

Culture & Benefits

  • Focus on impact and autonomy, with compensation growth tied to individual contribution.
  • Direct and feedback-oriented environment focused on professional growth and skill development.
  • Collaborative and mission-driven team dedicated to helping small businesses thrive.
  • Opportunities to gain hands-on experience in a fast-growing fintech startup environment.

Hiring process

  • 30-minute video call with the hiring manager.
  • Short assessment task.
  • 45-minute video call with members of the marketing team.