TL;DR
Senior Deal Desk Analyst (SaaS): Serving as a strategic partner to Sales on complex, high-impact deals, ensuring deals are structured accurately and efficiently with an accent on pricing, quoting, systems, and commercial decision-making. Focus on providing data-driven guidance and scenario modeling to support negotiations and decision-making.
Location: Remote (United States | Canada)
Salary: $96,000 USD and $134,000 USD (USA-based roles) / $89,000 CAD and $125,000 CAD (Canada-based roles)
Company
1Password is building the foundation for a safe, productive digital future by ensuring every identity is authentic, every application sign-in is secure, and every device is trusted.
What you will do
- Partner directly with Sales to structure complex and non-standard deals, including pricing strategy, discounting, ramps, stub billing, multi-year agreements, amendments, and renewals.
- Recommend deal structures that balance customer needs with revenue integrity, margin, policy compliance, and scalability.
- Identify commercial, operational, and revenue risks within deals and propose mitigation strategies.
- Provide data-driven guidance and scenario modeling to support negotiations and decision-making.
- Ensure quotes and contracts are accurate and ready for invoicing by owning end-to-end deal review and execution in Salesforce.
- Contribute to process improvements, documentation, and Sales enablement resources that increase self-sufficiency and scale Quote-to-Cash operations.
Requirements
- 3–5+ years of experience in Deal Desk, Revenue Operations, or Sales Operations within a SaaS business.
- Strong hands-on experience with Salesforce Quote-to-Cash and CPQ / Revenue Cloud.
- Demonstrated commercial acumen, including assessing pricing, discounting, and deal-structure trade-offs.
- Experience supporting complex deal constructs such as ramps, renewals, amendments, and non-standard terms.
- Ability to influence stakeholders and collaborate effectively with Sales, Finance, Legal, and Systems teams.
- Exposure to billing systems, subscription management, renewal operations, or revenue recognition concepts.
Nice to have
- Prior customer-facing experience in Sales, Customer Success, or Commercial Operations.
Culture & Benefits
- Prioritize collaboration, clear and transparent communication, receptiveness to feedback, and alignment with core values: keep it simple, lead with honesty, and put people first.
- Committed to leveraging cutting-edge technology—including AI—to achieve their mission.
- Believe in the power of remote work, but recognize that in-person connection is important.
- Offer Maternity and parental leave top-up programs and Competitive health benefits.
- Generous PTO policy.
- Remote-first work environment.
