TL;DR

Mid-Market Sales Director (SaaS): Driving revenue and acquiring new customers for a cloud contact center software with an accent on professional networking, cold-calling, and owning the full sales cycle. Focus on generating a large business pipeline, closing a mix of complex enterprise and transactional deals, and exceeding sales quotas.

Location: Remote within the United States. A hybrid schedule (Mon, Wed, Thu in-office) is required for candidates living within 50 miles of San Ramon, CA.

Salary: $86,800 - $168,300 USD base salary.

Company

Five9 is a leading provider of cloud contact center software, focused on enhancing customer experience through cloud innovation.

What you will do

  • Create and drive revenue within a specified region or list of named accounts.
  • Generate new business opportunities through professional networking, cold-calling, and campaigns.
  • Own the entire sales cycle from lead generation to closure, consistently meeting or exceeding quarterly and annual sales quotas.
  • Develop and present strategic business plans during quarterly reviews.
  • Maintain accurate account and opportunity forecasting within Salesforce (SFDC).
  • Ensure 100% customer satisfaction and retention throughout the implementation and support process.

Requirements

  • 7+ years of outside enterprise sales experience in Contact Center software or CRM.
  • Proven track record as a successful sales hunter and closer.
  • Experience selling at the C-level with superior professional presence and business acumen.
  • Ability to work independently and as part of a team in a fast-paced, rapid-change environment.
  • Must reside in the United States.

Nice to have

  • Experience selling Contact Center Software to companies with less than 1,000 seats.
  • Knowledge of the assigned territory or target accounts.

Culture & Benefits

  • Comprehensive health, dental, and vision coverage from day one, with Five9 covering 100% of employee premiums.
  • 401k savings plan with employer matching and a generous employee stock purchase plan.
  • Access to a personalized mental health support platform for therapy, coaching, and mindfulness.
  • Paid Time Off, company paid holidays, paid volunteer hours, and 12 weeks of paid parental leave.