TL;DR

Sr. Network Engineer: Manages the design, implementation, and operation of a large-scale Cisco-based global enterprise network, spanning campus, WAN, SD-WAN, wireless, and cloud connectivity with an accent on production stability and continuous improvement aligned with global architectural standards. Focus on mentoring developing engineers, leading cross-functional efforts, and contributing to the evolution of the enterprise network.

Location: Remote - Sao Paulo, Brazil

Company

Genesys empowers organizations to improve loyalty and business outcomes by creating the best experiences for their customers and employees through its AI-powered Experience Orchestration platform.

What you will do

  • Design and operate enterprise WAN architectures leveraging Cisco SD-WAN, and implement and optimize control, data, and management plane policies.
  • Design and operate Cisco Catalyst 9000 series platforms, implementing advanced Layer 2 and Layer 3 switching features.
  • Develop automation using Ansible and/or Python, interfacing with Cisco APIs to enhance visibility and proactively identify performance, capacity, and availability risks.
  • Operate and optimize Cisco Firepower NGFW environments, troubleshooting access control policies, and supporting firewall high-availability configurations.
  • Collaborate with global team members across regions and time zones, participating in design reviews and maintaining accurate documentation.

Requirements

  • 6–8+ years of enterprise network engineering experience.
  • CCNP certification.
  • Advanced knowledge of Cisco enterprise networking platforms, with expertise in BGP and OSPF design and troubleshooting.
  • Proven experience with Cisco SD-WAN, Cisco Catalyst 9000 series, Cisco Catalyst 9800 WLC, Cisco Firepower NGFW, and Cisco ISE (802.1X wired & wireless).
  • Practical automation experience (Ansible or Python required).
  • Professional English proficiency is required for technical collaboration.

Nice to have

  • CCNP Enterprise – Enterprise Automation (ENAUTO-300-425) certification.
  • Experience working in globally distributed teams supporting 24/7.

Culture & Benefits

  • 30 days of paid vacation per year, plus vacation bonus, and all public holidays.
  • Private health insurance, dental plan, and life insurance.
  • Profit Sharing Plan (PLR) and private pension plan.
  • Access to Metalcred employee credit union.