TL;DR

Sales Engineer (MSP): Delivering technical demonstrations and guiding prospective customers through the value of the Kaseya technology stack with an accent on understanding customer challenges and positioning tailored technical solutions. Focus on the pre-sales lifecycle, product demonstrations, proof-of-concept coordination, and technical validation.

Location: Sydney, NSW

Company

Kaseya is the leading provider of complete IT infrastructure and security management solutions for Managed Service Providers (MSPs) and internal IT organizations worldwide powered by AI.

What you will do

  • Design, prepare and deliver technical demonstrations showcasing the value of the Kaseya technology platform.
  • Partner with Sales Executives to identify customer challenges and position tailored technical solutions.
  • Support the pre-sales lifecycle, including discovery, product demonstrations, POC coordination, and technical validation.
  • Address technical objections and solution architecture questions throughout the sales process.
  • Work with customers to evaluate solutions and ensure successful technical validation during POCs.
  • Support the creation of technical responses for RFI/RFP submissions, proposals, and solution documentation.

Requirements

  • Demonstrated experience in a Sales Engineer, Solutions Engineer, or Technical Pre-Sales role.
  • Proven ability to demonstrate technical products and clearly articulate solution value to both technical and business stakeholders.
  • Familiarity with the MSP ecosystem, including tools such as PSA, RMM, endpoint management, security, backup, and automation platforms.
  • Solid understanding of IT infrastructure and networking fundamentals (LAN, WAN, DNS, VPNs).
  • Experience working in Windows environments, with basic knowledge of macOS and Linux.
  • Strong communication and presentation skills, with confidence delivering demos virtually and in person.

Culture & Benefits

  • Kaseya provides equal employment opportunity to all employees and applicants without regard to race, religion, age, ancestry, gender, sex, sexual orientation, national origin, citizenship status, physical or mental disability, veteran status, marital status, or any other characteristic protected by applicable law.