TL;DR
Enterprise Client Executive (AI): Protecting, renewing, and expanding Smartcat’s enterprise and strategic customer base with an accent on executive relationship management and expansion strategy. Focus on driving on-time renewals and expanding account value by multi-threading relationships and selling additional use cases.
Location: Remote (US)
Company
Smartcat is building the future of work, where human expertise meets digital teammates to drive productivity gains for enterprises.
What you will do
- Own gross renewals across a defined portfolio of enterprise and strategic accounts.
- Drive expansion ARR on top of renewals through cross-sell and upsell motions.
- Manage ~35 accounts with a fast, repeatable operating cadence.
- Build and maintain multi-threaded relationships across business owners and executives.
- Translate Smartcat’s platform into clear, outcome-driven value for customers.
Requirements
- 3-5+ years of experience in Account Management, Renewal Management, or Enterprise AM roles in high growth SaaS.
- Proven track record owning renewals and expansion within existing accounts.
- Experience managing large account portfolios at velocity.
- Strong executive communication and negotiation skills.
- Comfort traveling and being onsite with customers.
Culture & Benefits
- Fully remote team spread across 30+ countries since 2020.
- Be part of an AI Native Organization, using AI across all areas.
- Opportunity to innovate in the multilingual content industry.
- Join the rocketship to scale-up 10x and beyond together.
- Committed to building a culture that highlights respect and appreciation.