TL;DR
Associate Account Manager (Sales): Supporting programmatic agencies and marketers by managing daily client operations and collaborating cross-functionally to grow relationships with an accent on operational efficiency and data-driven insights. Focus on coordinating internal teams, executing performance monitoring, and maintaining strong client communication.
Location: Hybrid in New York, must be based in the United States
Salary: $75,000–$92,000
Company
Index Exchange is a global advertising supply-side platform focused on maximizing content value through transparent programmatic technology and a diverse, inclusive culture.
What you will do
- Assist day-to-day operations for agency and brand marketer partners across the US.
- Coordinate with internal teams to meet client needs and deliverables promptly.
- Support account managers by collecting and analyzing data to provide client solutions.
- Execute operational tasks including performance monitoring and report creation.
- Maintain accurate and up-to-date account information in internal systems.
Requirements
- 1-2 years of digital media experience with client-facing roles.
- Effective time management and ability to meet deadlines in a fast-paced environment.
- Proven data and analytics skills to solve customer problems.
- Excellent written and verbal communication skills with attention to detail.
- Proficiency in Excel and Microsoft Office; experience with analytical tools like DOMO, Looker, or Tableau is a plus.
- Must be based in the United States with ability to work hybrid in New York office.
Culture & Benefits
- Comprehensive health, dental, and vision plans.
- Paid time off, flexible work schedules, and generous parental leave.
- Competitive retirement matching and equity packages.
- Well-being allowance, fitness discounts, and mental health support programs.
- Inclusive and diverse workplace culture with continuous learning resources.
- Volunteer time off and donation-matching programs.