TL;DR
Senior Project Manager: Leading digital projects for a highly trafficked website with an accent on website builds, redesign projects, and client collaboration. Focus on driving cross-functional teams, managing project scope, schedule, and budget, and facilitating client consensus.
Location: Hybrid, requiring a minimum of 3 days a week in the San Jose, Costa Rica office.
Company
Critical Mass is a digital agency collaborating with clients to deliver digital projects for highly trafficked websites.
What you will do
- Lead website builds and re-design projects.
- Drive internal creative, development, and QA teams.
- Build sprint plans and backlogs to support website development.
- Guide clients on project success and facilitate consensus.
- Manage project scope, status, deliverables, budgets, forecasts, POs, and invoices.
- Facilitate meetings, manage risks, and ensure quality in all deliverables.
Requirements
- 7+ years’ experience in digital project management, supporting digital communications across various channels.
- 7+ years’ experience managing product launches, campaigns, platforms, and corporate initiatives.
- Strong technical project management background, including Agile/Sprint methodology.
- Proficiency with office and project management tools such as Jira, Smartsheet, Keynote, and Figma.
- Excellent written and verbal communication, with strong interpersonal and presentation skills.
- Ability to manage complex programs in fast-paced and changing client-facing environments.
Nice to have
- Experience with AEM (Adobe Experience Manager).
Culture & Benefits
- Competitive benefits packages including vacation, compassionate leave, sick days, and flex days.
- Access to online services for families and new parents.
- End of year closure days not deducted from vacation balance.
- Diversity and Inclusion Board with 12 affinity groups.
- Internal learning and development programs.
- Foster a collaborative, positive environment that motivates the team.