TL;DR
Account Manager (SaaS): Engaging with clients to understand their needs and identify cross-sell and upsell opportunities with an accent on enhancing customer experience and driving revenue growth. Focus on proactive communication, understanding product integrations, and collaborating cross-functionally to influence continuous improvements.
Location: Stockholm, Sweden
Company
Kaseya is the leading provider of complete IT infrastructure and security management solutions for Managed Service Providers (MSPs) and internal IT organizations worldwide powered by AI.
What you will do
- Proactively engage with clients to understand their evolving needs and business objectives.
- Identify cross-sell and upsell opportunities to drive revenue growth.
- Monitor usage metrics and address adoption hurdles.
- Educate customers on new features, updates, and best practices.
- Collaborate cross-functionally to support teams and address customer needs.
Requirements
- 2+ years’ experience in SaaS sales, preferably in the Swedish market.
- Driven and passionate about sales.
- Exceptional inside sales experience in a metrics-driven environment.
- Proven track record of achieving sales goals.
- Motivated, coachable, and competitive.
- Energetic team player with strong organizational, interpersonal, and communication skills.
- Experience with CRM applications (Salesforce).
Culture & Benefits
- Stimulating environment with continuous learning and growth opportunities.
- Opportunities for education and training to enhance sales skills and product expertise.