TL;DR
Training Manager (AI): Overseeing the development, coordination, and delivery of onsite training programs for law enforcement customers with an accent on translating complex technical workflows into digestible training concepts. Focus on user adoption and customer onboarding to ensure successful implementation of workflows.
Location: Must be based in Arizona and comfortable with 50-75% travel to customer sites throughout the state and nearby regions
Salary: $100,000 - $130,000 Annually
Company
Peregrine helps the world’s most complex organizations solve their hardest problems with unprecedented speed and accuracy using an AI-enabled platform.
What you will do
- Oversee the development, coordination, and delivery of onsite training programs for law enforcement customers.
- Enhance Peregrine user skills, knowledge, and performance by creating engaging and effective training materials.
- Translate complex technical workflows into digestible training concepts.
- Ensure all workflows are implemented by all customers, driving user adoption and customer onboarding.
- Build relationships and represent the voice of the customer.
Requirements
- 2-5 years of experience training/onboarding customers to adopt technical software solutions.
- Significant experience in the enterprise software space; startup experience a plus.
- Relevant experience working with the public sector, law enforcement preferred.
- Ability to empathetically listen to synthesize user feedback and be the first line of support during onboarding.
- Strong presentation, listening, organization, and contact management skills.
- Excellent relationship-building skills with the ability to communicate technical and non-technical concepts to a diverse audience.
Culture & Benefits
- Inclusive environment committed to diversity and equal opportunity.
- Opportunity to make a difference where it matters most.
- Collaborative and fast-paced work environment.