TL;DR

AI Transformation Consultant (AI): Advising customers on AI transformation strategy, bridging innovation with business strategy with an accent on translating complex AI capabilities into clear business impact. Focus on presenting to C-level audiences, delivering thought leadership, and building hands-on demonstrations.

Location: Remote (USA)

Company

NiCE Cognigy delivers an AI-first CX platform that combines Generative and Conversational AI to power Agentic AI for enterprise solutions.

What you will do

  • Present AI transformation strategy to VP+ and C-level audiences during strategic workshops and QBRs.
  • Deliver thought leadership at industry events, customer summits, and partner conferences.
  • Craft compelling strategic narratives and executive-ready presentations that translate complex AI capabilities into business impact.
  • Build hands-on demonstrations and proof-of-concepts during customer engagements.
  • Bridge the gap between Innovation & R&D teams and go-to-market teams.

Requirements

  • BS or MS in Computer Science, Business Strategy, Information Systems, or equivalent practical experience.
  • Comfortable reading and writing code, building quick prototypes, and working with APIs.
  • Strong understanding of the modern AI landscape, including LLMs, agentic AI, prompt engineering, and RAG architectures.
  • Familiarity with conversational AI platforms, virtual agents, and their integration into CX ecosystems.
  • Solid grasp of the customer experience and contact center domain.
  • Proven ability to engage VP+ and C-level audiences with confidence, translating technical depth into strategic relevance.
  • Experience crafting and delivering executive-level presentations, workshops, and thought leadership content.

Culture & Benefits

  • Join an ever-growing, market-disrupting, global company in a fast-paced, collaborative, and creative environment.
  • Opportunity for continuous learning and endless internal career opportunities across multiple roles and disciplines.
  • Work as part of a team comprised of highly skilled individuals at a market leader in AI, cloud, and digital.
  • NiCE is proud to be an equal opportunity employer.