TL;DR

Clinical Care Navigator (Mental Health): Providing in-the-moment clinical support, psychoeducation, and appropriate referrals for mental health needs with an accent on crisis assessment and safety planning. Focus on utilizing clinical skills to collaboratively engage with members, coordinate care, and ensure timely connections to services.

Location: Remote (Must be based in the US due to US-specific benefits and time zone alignment)

Salary: $33.33 - $42.31/hour ($5,333 - $6,770/month)

Company

Spring Health is a leading product company in mental health services, leveraging clinically validated technology to partner with over 450 companies and provide care globally.

What you will do

  • Provide in-the-moment clinical support, psychoeducation, and connections to resources via phone.
  • Utilize active listening, motivational interviewing, and solution-focused approaches to engage members.
  • Assess risks, provide crisis support, safety planning, and follow up with high-risk members.
  • Recommend action plans based on clinical presentation and coordinate connections to appropriate care and services.
  • Complete professional documentation and interact with members and providers through email.
  • Follow care management protocols and problem-solve barriers to care.

Requirements

  • LCSW, LMFT, LPC, or licensed psychologist required.
  • Minimum 2+ years of direct clinical care experience.
  • Crisis assessment and safety planning experience.
  • Knowledge of crisis support, CBT, motivational interviewing, mindfulness, and solution-focused clinical interventions.
  • Excellent listening, written, and verbal communication skills.
  • Tech-savvy and comfortable using various computer platforms.
  • Able to multi-task and context switch.
  • Availability to work Sunday through Thursday 12am-8am EST or the equivalent in your respective time zone.

Culture & Benefits

  • Work in a fast-paced environment with high impact and accountability.
  • Opportunities for accelerated learning and professional growth.
  • Flexible work arrangements with 66% fully remote team members.
  • Focus Fridays (no meetings) and quarterly Focus Weeks.
  • Health, Dental, Vision benefits starting on day one, including a One Medical account.
  • Yearly allotment of no-cost Spring Health visits for you and your dependents.
  • Competitive paid time off policies, including vacation, sick leave, and company holidays.
  • 4-4.5 months of fully paid parental leave.
  • Employer-sponsored 401(k) match of up to 2%.
  • Up to $1,000 Professional Development Reimbursement per calendar year.
  • Four-week, fully paid sabbatical leave after four years of service.