TL;DR
Solution Engineering Intern (SaaS/Presales): Supporting the presales team in demonstrating product value, solving customer challenges, and contributing to the go-to-market strategy with an accent on technical demo preparation and customer requirements analysis. Focus on building technical content, conducting industry research, and learning the full technology sales cycle within a fast-paced environment.
Company
Freshworks builds uncomplicated, AI-powered customer and employee experience software that delivers quick results for businesses globally.
What you will do
- Assist in preparing customer demos, presentations, and proof-of-concepts to showcase product value.
- Research industries and competitors to support discovery and value messaging initiatives.
- Create and maintain technical content, including demo environments and knowledge articles.
- Shadow customer meetings to observe how requirements are uncovered and solutions are positioned.
- Collaborate with cross-functional Sales, Marketing, and Product teams on various projects.
- Document best practices and contribute to ongoing team knowledge sharing.
Requirements
- Currently pursuing or recently completed a degree in Computer Science, Engineering, Business, or a related field.
- Passion for technology and proactive problem-solving.
- Strong communication and presentation skills.
- Curiosity and willingness to learn in a fast-paced professional environment.
- Basic knowledge of SaaS, cloud technologies, or IT systems.
Culture & Benefits
- Hands-on experience in a major SaaS product company.
- Mentorship and exposure to career pathways in Solution Engineering and Consulting.
- Inclusive, people-first workplace culture that celebrates diversity.
- Opportunity to participate in an Assessment Day for networking and career insight.
Hiring process
- Participation in an Assessment Day at the company headquarters for pre-selected candidates.