TL;DR

Information Security Officer (ISO): Own and lead the ISO 27001 ISMS program, manage security risk and governance, and ensure audit readiness with an accent on pragmatic governance and hands-on program leadership. Focus on driving security improvements, stakeholder influence, and enabling safe AI use within a hybrid work environment in Eindhoven.

Location: Hybrid in Eindhoven, Netherlands (2 days onsite per week)

Company

Sendcloud builds Europe’s leading shipping automation platform, serving over 25,000 e-commerce businesses.

What you will do

  • Own and maintain the ISO 27001 ISMS, including audits, evidence, and corrective actions.
  • Run security risk management with a living risk register and drive mitigations.
  • Develop practical security governance policies and standards.
  • Lead security incident governance and post-incident learning.
  • Manage third-party and vendor security risk and due diligence.
  • Enable safe adoption of AI and automation with clear guardrails.
  • Report security posture and progress to leadership.

Requirements

  • Must be based in or able to work hybrid in Eindhoven, Netherlands.
  • 5+ years experience in information security, GRC, or related fields, ideally in SaaS or fast-paced scale-ups.
  • Proven experience with ISO 27001 ISMS operation and audit readiness.
  • Strong stakeholder management and communication skills in English.
  • Pragmatic, risk-based mindset with hands-on ownership mentality.

Nice to have

  • Experience with SOC 2 or similar assurance frameworks.
  • Familiarity or strong interest in AI governance and GenAI risks.
  • Relevant certifications like CISSP, CISM, CISA, Security+, ISO 27001 Lead Implementer/Auditor.
  • Experience with vendor security reviews and enterprise customer trust requirements.

Culture & Benefits

  • Flexible hybrid work model with €500 home office budget.
  • 28 holidays per year plus a free birthday day off.
  • 4-week paid sabbatical after 3 years.
  • €2,000 annual study budget for professional development.
  • Access to gym and weekly fitness sessions.
  • Pension scheme and health insurance discount.