TL;DR

Senior Site Reliability Engineer (Banking): Supporting mission-critical banking applications within a large enterprise financial environment with an accent on improving reliability, automation, observability, and platform performance. Focus on defining and managing SLOs, SLIs, and error budgets, and proactively preventing incidents through preventative troubleshooting and architectural improvements.

Location: Hybrid – 3 days onsite (mandatory) in Charlotte, NC

Company

Strategic Staffing Solutions is an outsourcing company providing SRE talent to a large enterprise financial environment.

What you will do

  • Define and manage SLOs, SLIs, and error budgets with key stakeholders.
  • Build and enhance observability, telemetry, and monitoring capabilities.
  • Identify and implement automation opportunities to reduce operational toil.
  • Lead production readiness activities (NFRs, Permit to Operate).
  • Provide high-level application support for critical systems.
  • Proactively prevent incidents through preventative troubleshooting and architectural improvements.

Requirements

  • 2+ years of senior-level SRE experience.
  • 2+ years working with AutoSys and Oracle.
  • 2+ years supporting applications on Kubernetes and/or OpenShift.
  • Experience supporting environments in GCP.
  • Strong knowledge of observability tools: AppDynamics, ThousandEyes, Aternity, and databases.
  • Strong written and verbal communication skills.

Nice to have

  • Experience in financial services or banking environments.
  • Deep technical SRE background in enterprise banking.
  • Strong automation mindset.
  • Ability to architect preventative solutions.

Culture & Benefits

  • Work in a highly regulated financial services environment.
  • Combination of individual contributor work and team collaboration.
  • Rotational support every 4–5 weeks (weekend or 5–9 PM shift).
  • Opportunity for an 18-month contract with a strong possibility of extension.