TL;DR

Delivery Solutions Architect (Conversational Designer): Empowering customers and partners to build AI-driven conversational experiences with an accent on designing virtual assistants and user journeys. Focus on ensuring project success and driving customer satisfaction through engaging and effective dialog flows.

Location: United Kingdom

Company

NiCE Ltd. delivers AI that works—fast, human, and enterprise-ready.

What you will do

  • Use case discovery.
  • Requirements engineering.
  • Create dialog flows and scripts.
  • Define intents and user journeys.
  • Lead conversation design workshops.
  • Develop assistant personas.

Requirements

  • 3+ years conversation/UX design
  • Strong English communication skills
  • Experience in multimodal user experience
  • Understanding of NLU/NLP concepts
  • Understanding of Large-Language-Models and prompting

Culture & Benefits

  • Join an ever-growing, market disrupting, global company.
  • Work in a fast-paced, collaborative, and creative environment.
  • NICE-FLEX hybrid model: 2 days in the office and 3 days of remote work each week.