TL;DR

Account Manager, Enterprise (Sales): Manages strategic relationships across a portfolio of high-value enterprise customers, driving long-term customer success, retention, and expansion with an accent on revenue growth and churn mitigation. Focus on engaging C-suite executives, identifying growth opportunities, and leading the commercial and technical expansion of Salesforce-native workflows.

Location: This position is hybrid, based in Colorado. Candidates must be based in Colorado and able to reliably commute to our Denver office.

Salary: The estimated total on-target earnings range is between $166,000 - $208,000 annually, comprised of a base salary between $100,000 - $125,000 per year plus additional uncapped incentive compensation tied to performance.

Company

TaskRay is the leader in post-sale work management in the Salesforce ecosystem, helping companies make the transition from sales to customer success frictionless, driving greater efficiencies and creating unmatched customer experiences – all within Salesforce.

What you will do

  • Serve as the primary owner for assigned enterprise accounts, partnering with Customer Success, Solution Engineering, and Sales Leadership to develop and execute strategic account plans that drive growth and retention.
  • Build trusting, collaborative relationships with senior decision-makers, including C-suite executives and key business and technical stakeholders. Understand their long-term objectives and position TaskRay as a strategic partner.
  • Proactively manage a pipeline of renewals, expansions, and cross-sell opportunities to drive revenue growth while minimizing churn and contraction, identifying and mitigating early indicators of contraction risk.
  • Lead Quarterly Business Reviews (QBRs) and Executive Business Reviews in partnership with Customer Success Managers, delivering data-driven insights, ROI analysis, and strategic recommendations.
  • Own the full sales lifecycle including discovery, solution design, objection handling, proposal development, negotiations, contract review, and closing, while leading high-level business and technical discussions.
  • Act as the voice of the customer internally, sharing insights and partnering with Product and Engineering to continuously improve the customer experience.

Requirements

  • 7+ years of experience in a customer-facing B2B SaaS role (AM, CSM, or Sales), managing large, complex accounts.
  • 5+ years in a quota-carrying role with demonstrated success driving new business, renewals, and expansion within enterprise accounts
  • Proven track record of exceeding targets while navigating long, complex sales cycles, building trust and connection with C-suite stakeholders
  • Advanced proficiency in Salesforce, with the ability to leverage CRM insights to inform strategy and execution
  • Strong ability to develop and execute long-term account plans aligned to both customer objectives and company goals
  • Exceptional written and verbal communication skills, including executive-level presentations

Nice to have

  • Familiarity with Salesforce ISV applications and enterprise integrations is strongly preferred.

Culture & Benefits

  • Flexible PTO, every other Friday off.
  • Medical, dental, and vision benefits.
  • 12 weeks paid family and medical leave, 16 weeks for birthing people.
  • Vacation bonuses and Anniversary bonuses.
  • Company-paid life insurance and 401(k) matching.
  • Cell phone reimbursement stipend and Employee Assistance Program.