TL;DR

Senior Product Manager (Marketplace): Build and optimize the fulfillment platform and tools for restaurant partners to efficiently manage ezCater orders with an accent on logistics, operational efficiency, and AI/ML integration. Focus on designing innovative solutions, data-driven decision making, and cross-functional collaboration to enhance partner experience and marketplace success.

Location: Remote (Global) with quarterly travel to Boston

Salary: $161,000 - $213,000 annually

Company

ezCater is a leading US food-for-work technology company connecting workplaces with over 100,000 restaurants nationwide, providing scalable food ordering and management solutions.

What you will do

  • Drive vision and roadmap for the fulfillment platform serving restaurant partners.
  • Develop tools and data solutions to support partners in order fulfillment.
  • Leverage AI and ML to optimize fulfillment processes and identify at-risk orders.
  • Collaborate with Design, Research, Engineering, Data Analysis, and Product teams to build new functionalities.
  • Use research and data to evangelize roadmap and build empathy for partners.
  • Travel quarterly to Boston for planning and business reviews.

Requirements

  • Must be located remotely with ability to travel quarterly to Boston, USA
  • 5+ years of product management experience, preferably in marketplaces.
  • Experience with logistics and operational efficiency solutions.
  • Strong analytical skills and data-driven mindset.
  • Excellent teamwork and cross-functional collaboration skills.
  • US work authorization required; no visa sponsorship provided

Culture & Benefits

  • Market competitive salary and stock options.
  • Flexible remote-hybrid work from Boston office or home.
  • 12 paid holidays, flexible PTO, 401K with company match.
  • Health, dental, FSA, long-term disability, mental health, and family planning resources.
  • Supportive, high-performing, and innovative work environment.