TL;DR

Senior Data Scientist (AI/LLM): Building and optimizing agentic AI platform for enterprise customer experience with an accent on LLM research, architecture, and production-grade implementation. Focus on designing and building proof-of-concept solutions, developing robust agentic workflows, and optimizing LLM performance in production environments.

Location: Remote, restricted to India (Gurugram)

Company

Netomi is a leading agentic AI platform for enterprise customer experience, enabling automation at scale for global brands.

What you will do

  • Research and evaluate the latest LLM architectures, advancements, and methodologies for potential business application.
  • Design and prototype state-of-the-art LLM solutions, conducting rigorous experiments to validate technical feasibility.
  • Develop robust, scalable agentic workflows using orchestration frameworks and implement advanced LLM features.
  • Write clean, production-quality code and design fault-tolerant architectures for real-time LLM-powered applications.
  • Design rigorous experiments, develop evaluation frameworks, and optimize prompt engineering strategies and inference efficiency.

Requirements

  • 3-5 years of experience in data science, machine learning, and AI development with a strong focus on NLP and LLM applications.
  • Bachelor's/Master's or higher degree in Computer Science, Machine Learning, Statistics, or a related technical field.
  • Mastery of Python with strong software engineering fundamentals (OOP, design patterns, testing).
  • Deep hands-on experience with LLM frameworks and APIs (OpenAI, Anthropic) and at least one deep learning framework (PyTorch or TensorFlow).
  • Proficiency with modern ML orchestration and agentic frameworks (LangGraph, CrewAI, LangChain) and solid understanding of NLP techniques.
  • Knowledge of distributed computing, cloud platforms (AWS, GCP, or Azure), containerization (Docker), and version control (Git).

Nice to have

  • Experience with voice/speech models and real-time audio processing (OpenAI Realtime API or similar).
  • Knowledge of Model Context Protocol (MCP) and emerging LLM standards.
  • Experience with MLOps tools and practices (model monitoring, versioning, A/B testing).

Culture & Benefits

  • Be part of the AI revolution and transform how the world’s largest global brands do business.
  • Work collaboratively in multi-disciplinary team environments.
  • Netomi is an equal opportunity employer committed to diversity in the workplace.