TL;DR

Account Manager Western Andalucía: Managing and advising vacation rental owners in Western Andalucía on using the platform and increasing revenue with an accent on coordinating property listings and post-booking support. Focus on building strong customer relationships, analyzing account performance data, and organizing lead-generating events.

Location: Hybrid in Sevilla, Spain, with 2 office days per week. The chance to work from other local offices for up to 8 weeks a year is available.

Company

Holidu is one of the world’s fastest-growing vacation rental technology companies, aiming to make booking and hosting holiday homes joyful for 40k+ hosts and 4 million annual guests.

What you will do

  • Be the main contact person for vacation rental owners in Western Andalucía, advising them on product usage and listings.
  • Coordinate property going live and assist homeowners with post-booking questions for high customer service.
  • Interact with product and content teams for a smooth onboarding process.
  • Build strong relationships with key customers and actively support revenue growth.
  • Improve account performance through data analysis and solution-oriented strategies.
  • Organize lead-generating and networking events (remote or in-person) to build a community.

Requirements

  • Relevant job experience in account management, tourism, or customer-oriented roles.
  • Strong communication skills, maintaining friendliness and calmness in all situations.
  • Near native Spanish skills and fluent English.
  • A customer-centric, problem-solving attitude.
  • Excitement about new technologies and the travel industry.

Culture & Benefits

  • Make a difference for hundreds of thousands of monthly users.
  • Take responsibility from day one and develop through regular feedback, workshops, and knowledge exchanges.
  • Use 2 extra study days for personal development and growth.
  • Engage with international, diverse colleagues through regular events.
  • Benefit from a hybrid work policy with 2 office days per week.
  • Enjoy 23 vacation days, plus the possibility of up to 10 unpaid vacation days with discounts on Holidu Homes.