TL;DR
Product Manager (AI): Driving the research roadmap for Decagon’s AI agent development, focusing on model training, evaluation systems, and agent architecture. Focus on marrying cutting-edge technology with key customer problems and ensuring Decagon’s AI capabilities lead the market.
Location: On-site in San Francisco
Salary: $200,000 – $285,000 + Equity
Company
Decagon is a leading conversational AI platform empowering brands to deliver concierge customer experiences, backed by world-class investors.
What you will do
- Define the strategy and roadmap for the Research team, including model training, evaluation, and experimentation.
- Work closely with customers to deeply understand their problems and requirements.
- Translate customer problems into clear model requirements and partner with engineering to implement them.
- Interface tightly with Engineering, Infrastructure, Agent PM, and Go-to-Market teams.
- Manage relationships with key external partners.
Requirements
- 5+ years of relevant experience (e.g., product manager, founder, engineer, researcher).
- Experience developing AI/ML models, particularly in a research environment.
- Strong technical acumen in model architecture, training data, and evaluation pipelines.
- Strong communication and relationship-building skills.
- Proven track record of shipping impactful features in fast-paced environments.
- Must work on-site in San Francisco.
Nice to have
- A Computer Science, Engineering, or Math degree or equivalent technical experience.
- Experience working at a startup or high-growth company.
- Experience working on an enterprise B2B product.
Culture & Benefits
- Comprehensive medical, dental, and vision benefits.
- Flexible "take what you need" vacation policy.
- Daily lunches, dinners, and snacks provided in the office.
- Work in an in-office company driven by a shared commitment to excellence and velocity.
- Values include "Just Get It Done", "Invent What Customers Want", "Winner’s Mindset", and "The Polymath Principle".