Senior Campaign Specialist - Adobe Journey Optimizer (AJO) & Adobe Experience Platform (AEP)

TL;DR

Senior Campaign Specialist (Adobe AJO/AEP): Managing end-to-end daily campaign operations within Adobe Experience Platform (AEP) and Adobe Journey Optimizer (AJO) with an accent on translating marketing strategy into sophisticated journey builds and data architectures. Focus on complex automated lifecycle journeys and optimizing delivery processes.

Location: Remote, must be based in the United States

Salary: $60/hr W-2 Hourly // $70/hr C2C

Company

Concord is an execution partner helping organizations drive digital transformation, modernization, and scalable technology solutions.

What you will do

• Own and manage end-to-end daily campaign operations within Adobe Experience Platform (AEP) and Adobe Journey Optimizer (AJO).
• Design and implement complex automated lifecycle journeys aligned with cross-channel marketing strategies.
• Translate marketing requirements into scalable journey builds, audience schemas, and data models.
• Monitor campaign performance, troubleshoot issues, and continuously optimize delivery processes.
• Collaborate with marketing, data, and technology stakeholders to ensure seamless execution.
• Maintain documentation of campaign workflows, data schemas, and operational procedures.

Requirements

• Advanced, hands-on proficiency with Adobe Experience Platform (AEP).
• Hands-on experience with Adobe Journey Optimizer (AJO).
• Demonstrated track record managing high-volume, daily campaign operations.
• Strong understanding of customer data platforms (CDPs) and cross-channel marketing principles.
• Ability to independently build and manage automated lifecycle campaigns end-to-end.
• Must be authorized to work legally in the US without sponsorship, now or in the future.

Nice to have

• Experience with additional Adobe Marketing Cloud tools (Adobe Analytics, Adobe Target, Adobe Campaign).
• Familiarity with SQL, data pipelines, or ETL processes.
• Background in QSR, retail, or high-frequency consumer engagement industries.
• Adobe certification(s) in AEP or related products.
• Experience in an agency or consulting delivery environment.

Culture & Benefits

• Comprehensive Health, Dental, and Vision Insurance.
• Employer Contributions to Health Savings Accounts (HSA).
• Flexible Spending Accounts (FSA) for healthcare and dependent care expenses, plus a Lifestyle Spending Account (LSA) for wellness and personal development.
• Short-term (up to 12 weeks) and long-term Disability Insurance, fully paid by the employer.
• Employee Assistance Program (EAP) for legal, financial, and personal challenges.
• 401(k) Retirement Savings with 1% employer match.