TL;DR

GTM Engineer (AI Engineering): Responsible for the full lifecycle of AI and automation solutions, from design to governance, building and maintaining complex Zapier Canvas automations and high-impact GTM integrations. Focus on establishing scalable governance frameworks, monitoring system health, and translating sophisticated marketing and sales programs into technical specifications.

Location: Charlotte, North Carolina

Company

SolarWinds is undergoing a significant transformation toward our cloud future and delivers simple, powerful, and secure solutions.

What you will do

  • Design, develop, and deploy AI agents and machine learning orchestration patterns for GTM functions.
  • Build and maintain complex Zapier Canvas automations and high-impact GTM integrations.
  • Develop retrieval integrations to ensure agents are grounded with accurate, real-time business context.
  • Establish scalable governance frameworks and processes for AI agent deployment and compliance with ethical and security guidelines.
  • Translate sophisticated marketing and sales programs into technical specifications, with a strong emphasis on programmatic execution and evergreen email nurture design.
  • Serve as the internal AI evangelist, developing documentation and training playbooks to empower cross-functional teams.

Requirements

  • 3–5 years in B2B marketing, Revenue Operations, or Sales Strategy, with understanding of lead funnels and demand generation metrics.
  • Proven experience with AI prompt engineering and failure mode management in AI systems.
  • Comfort with structured and unstructured datasets and SQL proficiency.
  • Proficiency in CRM (Salesforce/SFDC), Marketing Automation Platforms, and Automation Platforms (Zapier, Make, Retool, Relevance AI).
  • Familiarity with agent platforms like Glean Agents, Google Agentspace, or similar ecosystems.

Nice to have

  • Foundational knowledge in Python or JavaScript.
  • Experience with LLMs, agent architectures, or agent orchestration frameworks (like LangChain or CrewAI).
  • Familiarity with REST APIs and integrating third-party systems.
  • Background in no-code/low-code platforms.
  • Experience implementing MCP frameworks between GTM tools.

Culture & Benefits

  • Innovative, fast-paced environment.
  • Collaborative, accountable, ready, and empathetic team.
  • Opportunity to create lasting growth for themselves and others.
  • Advance world-class solutions in a fast-paced environment.
  • Build your career with an exceptional team.