TL;DR

Vip Relationship Manager (Crypto): Manage and grow a portfolio of high-net-worth clients with an accent on consultative sales, client engagement, and revenue growth in the crypto finance sector. Focus on building trusted relationships, upselling complex financial products, and delivering a concierge-style client experience.

Location: New York, United States

Company

Blockchain is a leading global crypto company connecting millions of users to cryptocurrency since 2011.

What you will do

  • Own and manage a portfolio of high-net-worth VIP clients, providing concierge-style service.
  • Drive revenue growth through upselling and cross-selling crypto financial products.
  • Conduct client discovery to understand goals and personalize engagement strategies.
  • Collaborate with sales, product, operations, and compliance teams to enhance client experience.
  • Maintain CRM records and track client engagement and revenue performance.
  • Build client communities and support VIP initiatives via real-time communication channels like Telegram.

Requirements

  • Location: Must be based in New York, United States.
  • Proven experience in relationship management or sales within financial services, fintech, trading, brokerage, or crypto.
  • Strong commercial mindset with success in upselling and cross-selling complex products.
  • High emotional intelligence and excellent communication skills for senior client engagement.
  • Experience with CRM platforms and real-time communication tools such as Telegram.
  • Interest in digital assets, crypto markets, and emerging financial products.

Nice to have

  • Existing network of high-net-worth or active trading clients.
  • Experience supporting multiple crypto products like trading, yield, lending, or structured investments.
  • Background in consultative or solution-based sales.

Culture & Benefits

  • Competitive salary and meaningful equity in a leading crypto company.
  • Institutional Incentive Plan based on performance and PnL.
  • Comprehensive health, dental, and vision benefits.
  • Unlimited vacation policy for work-life balance.
  • Latest Apple equipment for productivity.
  • Work from Anywhere policy allowing remote work up to 20 days per year.