TL;DR
Sales Administrator (Cybersecurity): Supporting sales renewals teams by managing subscription renewals, maintaining Salesforce data integrity, and ensuring accurate forecasting. With an accent on renewals pipeline management and data quality. Focus on processing renewal amendments, forecasting, and collaborating with cross-functional teams to maintain sales data accuracy.
Location: Hybrid, Cambridge office one day a week, United Kingdom
Company
Darktrace is a global leader in AI-driven cybersecurity, protecting organizations worldwide with its proprietary AI security platform.
What you will do
- Process renewal amendments accurately and maintain up-to-date subscription data in Salesforce.
- Manage renewals forecasting and pipeline health to support sales teams.
- Ensure data quality and collaborate with Sales Operations to improve processes.
- Capture churn reasons and non-renewal data for reporting and analysis.
- Support reporting initiatives with accurate renewal metrics.
Requirements
- Strong administrative skills with high attention to detail.
- Ability to manage multiple tasks and prioritize effectively.
- Clear and effective communication with internal teams.
- Proactive problem-solving approach.
- Location: Must be able to attend Cambridge office one day per week (hybrid).
Nice to have
- Experience working with contracts, sales data, and forecasting.
- Familiarity with Salesforce (training provided).
- Knowledge of renewals, revenue operations, or sales operations.
Culture & Benefits
- 23 days’ holiday plus public holidays, increasing to 25 days after 2 years.
- Additional day off for birthday.
- Private medical insurance covering employee and family.
- Life insurance at 4 times base salary.
- Salary sacrifice pension scheme.
- Enhanced family leave and employee assistance program.
- Cycle to work scheme.