TL;DR

Principal System Engineer (System Engineering): Designing and overseeing the implementation of scalable, high-availability environments for Backbase software with an accent on cloud infrastructure, security standards, and system performance optimization. Focus on resolving complex production issues, guiding client implementations, and collaborating with cross-functional teams to improve product reliability.

Location: Must be based in or able to work from Atlanta, GA

Company

Backbase is a global software company specializing in financial services technology, providing an engagement banking platform to institutions worldwide.

What you will do

  • Oversee implementation projects for global customers, guiding them from test environments to production.
  • Analyze customer infrastructure needs to provide documented implementation guidelines.
  • Design and develop solutions to improve system stability, scalability, availability, and latency.
  • Collaborate closely with BE, FE, QA, and Solution Architects to ensure successful product delivery.
  • Provide expert advice on security standards and JVM tuning for Java-based applications.
  • Act as a feedback loop between customers, partners, and internal R&D teams to refine product performance.

Requirements

  • Proven experience designing and building mission-critical, large-scale cloud-based services.
  • Strong expertise with Linux/Unix systems and production system management.
  • Hands-on experience with cloud platforms such as AWS or Google Cloud.
  • Working knowledge of Java application deployment, JVM tuning, and Tomcat.
  • Proficiency with DevOps tools including Maven, Jenkins, and shell scripting.
  • Bachelor’s degree in a relevant technical field or equivalent professional experience.

Nice to have

  • Experience with configuration management tools, particularly Ansible.
  • Proficiency with Kubernetes, OpenShift, or Pivotal Cloud Foundry.
  • Experience deploying and managing Spring Boot applications.
  • Background in database administration and Helm charts.

Culture & Benefits

  • Work from a modern, centrally located office in the Midtown Atlanta Colony Square complex.
  • Collaborate within a global, distributed environment with exposure to diverse international organizations.
  • Access to extensive amenities including green space, theaters, and local dining options.
  • Opportunity to influence core product development through direct customer and R&D collaboration.