TL;DR
Senior Technical Account Manager (Data Management): Driving proactive support and technical strategy for customers during Veeam implementations with an accent on post-sales engagement, architecture design, and project management. Focus on ensuring long-term data resilience, optimizing availability solutions, and fostering strong client relationships as a trusted technical advisor.
Location: Must be based in Saudi Arabia
Company
Veeam is the global market leader in data resilience, specializing in secure data backup, recovery, and AI-enabled data protection for over 550,000 customers worldwide.
What you will do
- Manage post-sales technical engagements including project planning and scheduling for Veeam solutions.
- Architect data protection, availability, and monitoring solutions tailored to client environments.
- Perform onsite knowledge transfer and document configuration activities for customers.
- Analyze installed environments to guide optimal Veeam configurations and identify expansion opportunities.
- Facilitate effective communication between clients and support teams to resolve complex issues.
- Provide expert guidance on cloud technologies, storage systems, and virtualization stacks.
Requirements
- Must be permanently located in Saudi Arabia
- Minimum 5 years of experience in the IT industry.
- Professional certifications such as VMware VCP, Microsoft MCSE, PMP, or ITIL.
- Hands-on experience with virtualization (VMware, Hyper-V) and Kubernetes.
- Expertise in storage technologies, networking protocols, and enterprise applications.
- Proven experience in consulting and technical project management.
Culture & Benefits
- Work with a market-leading global product company.
- Opportunities to impact major brands through data resilience solutions.
- Professional growth through continuous learning and development.
- Collaborative team environment with a focus on client success.